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Jetblue flight Cancelled | Jetblue Airways Cancellation and Refund Policy

JetBlue airline is the sixth largest low-cost airline in the United States, headquartered in Long Island City. JetBlue airways reservations strive to make each and every part of your journey seamless and hassle-free. Caring for passengers is the top priority of the JetBlue airlines. This airline can add a great experience in your life through its amazing services and facilities from the moment you enter the airport to the time you leave.



JetBlue airways reservations have its own unique, flexible and adjustable policies. With this low-cost airline you can change/ cancel your flight tickets in case your travel plan gets cancelled. Cancelling travel plans is not an easy and pleasant task but there can be many unfavorable situations in which you need to change/ cancel your flight tickets. JetBlue airlines may get their scheduled flight tickets cancelled by availing JetBlue cancellation policy 24*7. Customers are allowed to cancel their existing bookings or reservations any time, round the clock.


If you purchased your JetBlue flight tickets with TrueBlue points then you have to pay the change or cancellation fee according to the cash value of the flight ticket. There is no charge or penalty if you cancel or change your Blue Flex reservations before the departure. In case of blue, blue plus and mint tickets, the cancellation fee will depend on the cash value of the ticket.


  • » Visit the official website of JetBlue airlines
  • » Log in to your “JetBlue TrueBlue account”
  • » Select the option “manage flights”
  • » Click on “cancel flight” option

In case of any query regarding flight cancellation, you can also contact the JetBlue airlines reservations number. The dedicated team is available to assist you and to solve your issues.


In case of Refundable flight tickets

You can cancel your JetBlue flight tickets easily and quickly without paying any extra fee. If you are cancelling your flights within 24 hours of the original purchases, then you don't have to pay any penalty or cancellation fee. If JetBlue airways reservations are done seven days or more before the scheduled departure date, then the customers have 24 hours to cancel the bookings without any fee. Customers can save their money by cancelling their reservations through the online website of JetBlue airlines.

In case of non-refundable flight tickets

Customers can change/ cancel their flight bookings by directly contacting the JetBlue airlines. If a non-refundable JetBlue airline bookings is not changed or cancelled before the scheduled departure time then all the money will be forfeited. You have to pay a non-refundable fee of $25 per person if you are changing or cancelling your reservations over the phone.


Customers can claim for full refund only if the flight tickets were cancelled according to the JetBlue cancellation policy. It is advised to change/ cancel their JetBlue airline reservations before the scheduled departure in order to receive refunds. If the flight booking is done seven days or more prior to the scheduled departure date, then you have 24 hours to cancel your flight tickets without paying a fee and then only you can claim for full refunds. Flight tickets that are not cancelled according to the cancellation policy are not eligible for any refunds. In case a customer misses his/her flight then the reservation amount will be added into JetBlue credit which can be used in future. The JetBlue credit is valid up to 1 year from the date of issuance. Customers can also earn JetBlue TrueBlue points in many ways and can use it further for future purchases.

Cancelation Fee Waiver with JetBlue Airways

Despite being an ultra-low-cost air passenger carrier of the United States, JetBlue Airways refunds customers in certain situations. It helps them to get the best possible experience on a flight. So, if JetBlue's flight gets canceled for any unexpected reason, the customer is entitled to a refund. The refund may be in the form of an amount or future travel credit points. One can get the cancelation fee waiver with the three methods:

24 hours Cancelation Fee Waiver

According to JetBlue's 24 hours cancelation fee waiver policy, a customer will get the full refund, irrespective of the flight fare. In this way, a passenger can avoid the cancelation fee by canceling the flight within 24 hours of the original purchase.

Refundable Ticket Waiver

If you have purchased a refundable ticket from jetblue.com, you will get the refund, irrespective of the ticket fare or the time of cancelation of the ticket. In this way, a customer is free from the cancelation fees of the flight.

Mosaic Members

JetBlue has only 1 tier of elite status — Mosaic. You can qualify for Mosaic status by earning 15,000 Mosaic-Qualifying points within a calendar year or by flying 30 segments plus 12,000 Mosaic-Qualifying points within a calendar year. Base flight points are the 3x points per dollar spent on JetBlue flights. The Mosaic status always gives you even more.

Benefits of TrueBlue Mosaic

TrueBlue Mosaic means “More points, More perks!” TrueBlue Mosaic offers several benefits such as:

  • Earn 9 points per $1 on jetblue.com or the JetBlue mobile application.
  • Get one carry-on bag + 1 personal item checked for free.
  • Get complimentary inflight alcoholic beverages.
  • Get more seat space with no extra charge upon request at the airport.
  • Redeem points for even more space at a great rate in advance.
  • Gets early access to overhead bins and a dedicated boarding lane (at select airports).
  • Reach to the gate faster with an expedited security lane (at select airports).
  • 24/7 access to a dedicated Customer Support Service.
  • Free same-day switches on all fares (including Blue Basic fares).

How to earn TrueBlue Mosaic status?

There are three ways to earn Mosaic status with JetBlue Airways:

  • Get Mosaic status by earning 15,000 Mosaic-Qualifying points within a calendar year.
  • Get Mosaic Status by flying a minimum of 30 segments and earning 12,000 Mosaic-Qualifying points within a calendar year.
  • Get Mosaic Status by spending 50,000 USD on every eligible purchase with your JetBlue Business Card in a calendar year.

TrueBlue with Blue, Blue Plus, Blue Extra, or Mint fare

A TrueBlue member earns three points for every $1 spent on any JetBlue flight, except on Blue Basic fares, where members earn one point for every dollar $1 spent.

If those JetBlue Airlines flights are booked directly from the official website of JetBlue Airways, members can earn three bonus points per $1 spent except on Blue Basic fares where members earn one point for every $1 spent on JetBlue flights, as follows: members who have purchased a Blue, Blue Plus, Blue Extra or Mint fare on jetblue.com can earn an extra three bonus points per dollar for a total of six points per dollar spent, and members who have purchased a Blue Basic fare on can earn a bonus point per dollar for a total of two points per dollar spent on a flight.

Mosaic members will earn an additional three TrueBlue points for each dollar spent on JetBlue flights. Points will be earned on the base fare of the available flight only. Points will not be earned on government taxes/charges or other fees or charges such as travel insurance, change/cancel fees, etc.


Due to increasing Coronavirus disease, JetBlue airlines have made many changes in their cancellation policies. If the customer has a JetBlue flight scheduled anytime through 31 May, 2020 then he/she can change or cancel their JetBlue airline reservations without paying any fee.